Tophatter Seller Blog

The Tophatter Support Team sees more complaints surrounding misleading images and incomplete product descriptions than anything else on our platform. It's these kinds of questions and complaints that can cost sellers in Incident Fees. One of the easiest ways to improve the customer journey online is to improve your product listings.

Empathizing with and responding quickly to poor customer experiences is the strongest way to build your reputation on any eCommerce marketplace. But what if there was a way you could improve your customer experience immediately and avoid customer complaints?

eCommerce marketplaces are an incredible opportunity for online merchants to diversify their market reach, but while sellers may have access to a wide audience of buyers who shop in high volume, the hard part is retaining those customers and getting them to purchase again.

Global eCommerce sales are projected to grow to $6.54 trillion in 2022. What does that mean for your online business?