Tophatter Seller Blog

Have you checked out all the Seller Tools & Features in your account yet? Tophatter provides a suite of free tools & features to set eCommerce sellers up for success.

How do I get paid faster on Tophatter? The easy answer is to improve the customer's online journey. Here are some strategies to improve eCommerce customer experience. These tips will improve your overall online business strategy and help you earn faster payment schedules on Tophatter.

The Tophatter Support Team sees more complaints surrounding misleading images and incomplete product descriptions than anything else on our platform. It's these kinds of questions and complaints that can cost sellers in Incident Fees. One of the easiest ways to improve the customer journey online is to improve your product listings.

Check out our Tophatter Dictionary. Familiarize yourself with some of the most commonly used words on our eCommerce platform. It's Tophatter vocabulary right at your fingertips!

eCommerce sellers can choose more than one way to be paid out on Tophatter. However, it's important to know that each payout method has different fees depending on where your eCommerce business is located, and many Tophatter payout methods are country dependent.

How to guarantee delivery from an eCommerce marketplace starts by marking each order as shipped. When you mark an order as shipped from your Tophatter seller account, it generates a tracking number.

Want to reduce the number of shipping related refunds and fees on your Tophatter seller account? Take advantage of our last mile tracking! When you mark your order as shipped, you'll be given a tracking number that makes it easy for you to follow your orders and guarantee delivery. It's the easiest way to avoid Item Not Received (INR) fees and other Incident Fees.

Have you optimized your product listings yet? Optimization is key to selling successfully at Tophatter. Learn how to optimize your product listings in this special edition of the Tophatter Seller Education Series.

You can't run a successful online business unless you know how to handle customer returns. Shoppers trust eCommerce sellers to ship their products correctly and on time, but returns and exchanges are unavoidable.

Empathizing with and responding quickly to poor customer experiences is the strongest way to build your reputation on any eCommerce marketplace. But what if there was a way you could improve your customer experience immediately and avoid customer complaints?